Terms of Use & End User Licence Agreement (EULA)
Isle‑Craft (web game)
Version 1.0 — Effective 25 September 2025
1. Who we are
Isle‑Craft (web game) is provided by S&K PARTNERS GROUP LTD (Company No. 14541157), registered in England and Wales. Registered office: 124–128 City Road, London, EC1V 2NX, United Kingdom.
Contact us: info@isle-craft.com.
2. What this document does
These Terms govern your access to and use of our website, game, and related services (the “Service”). By accessing or using the Service, you agree to these Terms.
If you do not agree, do not access or use the Service.
3. Age and eligibility
The Service is intended for users aged 13 and above. If you are under the age of digital consent in your country, you must only use the Service under the supervision of a parent or legal guardian who accepts these Terms on your behalf.
4. Your account
You are responsible for the security of your account credentials and for all activity under your account.
We may suspend or terminate accounts that breach these Terms or applicable law.
5. Licence to use the Service
Subject to these Terms, we grant you a personal, revocable, non‑exclusive, non‑transferable licence to access and use the Service via your web browser for your own non‑commercial entertainment.
You must not copy, modify, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service except to the extent such restrictions are prohibited by applicable law.
6. Virtual currency and items (no cash‑out)
The Service may offer virtual currency and/or virtual items for one‑time purchase (no subscriptions). These are digital content with no real‑world monetary value and no property right passes to you. They are personal, limited licences that are non‑transferable (including between accounts) and may only be used within the Service.
Virtual currency and items cannot be exchanged for real currency, goods, or services outside the Service and cannot be withdrawn or redeemed for cash (‘Pay‑In’ only). We may, in our discretion, modify, substitute, manage, regulate, control, or remove virtual currency/items where necessary for technical, operational, or fairness reasons.
7. Purchases, pricing, and taxes
Prices are shown in one or more of the following currencies: USD, EUR, AUD, CAD. Taxes (including VAT, if applicable) will be shown at checkout. If an obvious pricing error occurs, we may cancel or refuse an order prior to delivery of the digital content.
Payments are processed by third‑party payment providers. Your payment method may apply its own fees and exchange rates. We are not responsible for third‑party charges.
We may refuse or cancel a transaction if we reasonably suspect error, misuse, or unauthorised activity.
8. Delivery of digital content; right to cancel
Digital content is delivered by enabling access to the purchased virtual currency/items or features within your account immediately after successful payment.
When you purchase digital content that is supplied immediately and not on a tangible medium, you acknowledge that you lose the statutory 14‑day right to cancel once delivery begins. This does not affect your legal rights if the digital content is faulty.
9. Refunds
Once digital content has been delivered or consumed, refunds are generally not available, except as required by law.
If you believe a transaction was unauthorised, duplicated, or the digital content failed to be delivered, contact us promptly at {contact} with details and evidence so we can investigate.
Nothing in these Terms limits your rights under the Consumer Rights Act 2015 and other mandatory consumer protection law.
10. Acceptable use and gameplay rules
You must not engage in any behaviour that interferes with the normal operation, fairness, or security of the Service, including cheating, exploiting bugs, automation, or circumvention of controls.
You must not use the Service to infringe intellectual property rights, harass others, or violate applicable law.
11. User content (if applicable)
If the Service allows you to submit content (e.g., usernames, images, comments), you grant us a worldwide, non‑exclusive, royalty‑free licence to host, store, reproduce, and display that content solely for operating and improving the Service.
You are responsible for your content and must ensure you have all necessary rights to submit it. We may remove content that we reasonably believe violates these Terms or the law.
12. Updates, availability, and changes
We may update or change features, balance, or content of the Service to improve gameplay, address security or performance issues, or comply with law. This may require downtime or patching. We will try to give reasonable notice of material changes where practicable.
13. Intellectual property
All rights in and to the Service, including software, game assets, art, and trademarks, are owned by us or our licensors. Except for the limited licence granted in Section 5, no rights are transferred to you.
14. Third‑party services
The Service may link to or integrate third‑party services (e.g., payment providers). Those services are governed by their own terms and privacy notices.
15. Warranties and liability
The Service is provided ‘as is’ and ‘as available’. We do not guarantee that it will be uninterrupted or error‑free.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Subject to the preceding sentence, we are not liable for: (a) loss of profits, revenues, or data; (b) indirect or consequential loss; or (c) any loss that we could not reasonably foresee when you agreed to these Terms.
We do not exclude liability for defective digital content where such exclusion would be unlawful under consumer law.
16. Suspension and termination
We may suspend or terminate access to the Service (including to virtual currency/items) if you materially breach these Terms or we are required to by law, court order, or regulator. Where reasonable, we will give prior notice.
17. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. If you are a consumer, you and we agree to the non‑exclusive jurisdiction of the courts of England and Wales; this means you may bring a claim to enforce your consumer protection rights in England and Wales or in your EU country of residence.
18. Changes to these Terms
We may update these Terms to reflect changes to our Service or legal requirements. We will post the new version with a new effective date. If a change is material and adverse, we will provide reasonable notice.
19. Contact
For any questions about these Terms or the Service, contact info@isle-craft.com. Postal: S&K PARTNERS GROUP LTD, 124–128 City Road, London, EC1V 2NX, United Kingdom.
20. Company details
S&K PARTNERS GROUP LTD — Company No. 14541157
124–128 City Road, London, EC1V 2NX, United Kingdom
Email: info@isle-craft.com
Website: https://isle-craft.com/
Supported purchase currencies: USD, EUR, AUD, CAD (one‑time purchases; no subscriptions).